These are the questions that we would like to clarify with you prior to booking. Please keep in mind that those questions are in line with the health advice we received from health professionals and are for your own safety.
Do you have any traveling history in past two weeks? It is important for us to know if you have experienced any of the following. High temperature, loss of smell or taste, prolonged cough, any other Covid-19 symptoms, if you have visited any of epic center for Covid-19. In the light of the information received, our team would decide whether to take your booking or not.
After the Booking
Day before your journey with us you will be emailed following information. Identification photograph, contact mobile number, vehicle registration number, Your chauffeur’s current temperature. You are requested to keep that email safe or take a printout if possible, for your own convenience. Journey
Before you leave for your journey, you will be contacted by your chauffeur by text once he is at your destination. You will be requested to leave the luggage at the entrance and it would be sanitized and placed in the vehicle. Please wear a mask or use one available in the vehicle. Use sanitizer placed in the vehicle to sanitize your belongings.
Contactless Traveling
Do not touch vehicle doors, leave it for the chauffeur to either open it remotely or by hand. Keep maximum distance inside the vehicle by sitting behind the passenger seat. Even though all the contact points are sanitized on regular basis, do not touch any contact point.
Passenger Safety Tips
•Wash your hands frequently especially before and after the journey •Cover your face with a mask for the duration of the journey. Your chauffeur will wear one too •Children under 3 years of age and people with breathing difficulties are exempt from wearing mask •Use sanitizer available in the vehicle to sanitize your hands and personal belongings •Travel alone to make sure you do not contract the virus from untested source •Roll the windows down a little to keep the airflow in the vehicle going •Do not touch any contact points, let your chauffeur take care of it •Keep maximum distance inside the vehicle by sitting behind the passenger seat to avoid airborne transmission •Cooperate with your safety trained chauffeur to keep you away from harm •Chauffeurs are instructed to keep air conditioning at extract to keep the air clean inside the vehicle. Good ventilation help reduce airborne transmission •No newspapers or magazines so you do not contract virus from them •You can ask your chauffeur to be tested for Covid-19. Bear in mind it’s a 3 days process
Covid-19 Safety Guidance
Passenger Responsibilities
•Use of face mask is compulsory unless you have breathing difficulties or children under the age of 3 years. •Maintain 2 meters distance inside vehicle when possible •Wash your hands frequently especially before and after the journey •Carry a hand sanitizer and keep your personnel hygiene on top priority.
What We Offer
•Through sanitization including bucket and detergent car wash before the journey •Touch point sanitization •Sanitization of your luggage and personal items •Constant supply of standard cleaning products and their disposal arrangement •Clearing, disposing and sanitizing the vehicle after every journey •Voluntary temperature check of our chauffeurs
Contactless Transit
•Safety oriented services since the start of the business •No handshakes or any physical contact with chauffeur •Automatic door opening or manually by chauffeur •Touchpoints sanitization and prohibition of touching the certain areas of vehicle •Contactless sanitization of your luggage •Social distance friendly interiors of Our spacious vehicles •Dual channel climate control in vehicles •No unauthorized modifications in vehicles
Chauffeur Guidance
•We expect our chauffeurs to reduce physical touch to bare minimum and sanitize religiously •Chauffeurs need to take charge from start to finish of the journey to keep standards •Keep the routine of wash, sanitize, journey, sanitize, repeat at all costs •Make sure to keep 2-meter social distancing at all costs and at all the times even when off duty •Wear a face covering all the times and offer one to the passengers as well •Keep separate pen and paper for yourself and passengers •Do not wear gloves •No detailed discussions to avoid airborne transmission
We hired them for a family visit. He was very professional and he helped us. I will highly recommend
Shane collins
We had a great laugh about life and what we got up to on our holiday (we got picked up from the Airport) and a great hospitality from them, they come on time and are always reliable. Would definitely recommend them.
Mr. Roofer
Highly Recommended. It's was a great service when i visited london first time they took my worries about travelling and that was affordable
Muhammad Ahtisham
Reliable service, affordable prices, friendly drivers and very clean fleet of cars. I got the chance to use their service a few time. I am confident to say that my expectations were fulfilled every time.
Eraas Haider
Used this for heathrow airport drop off , very good company nice professional chauffeur with clean Mercedes in reasonable price. Thank you will use again
Wahid Naheb
BE SAFE. TRAVEL SAFE.
STAY SAFE.
Passenger & Euro Car Chauffeur Safety Guidance, for safer private hire. For
the latest travel advice, private hire safety protocols and how we’re
responding to coronavirus (Covid-19).
